Heartland Dental

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Application Analyst - Information Technology Department

Application Analyst - Information Technology Department

Requisition ID 
2017-21279
Job Locations 
US-IL-Effingham
Category 
Information Technology

More information about this job

Overview

Application Analyst – Information Technology Department

 

Are you a self-described nerd who likes to learn about apps and are interested in analyzing data to help others make improvements to business process? Can you think through complex problems, distilling your thoughts to be well-organized and easy to comprehend? Do you like the idea of brainstorming and teaming up with a fun work-group to solve tough problems? Heartland Dental is seeking an application analyst to assist in enabling, automating, and improving business functions throughout the company. You will support and implement reporting and data analytics solutions to meet the organization's need and assist the team in standardizing our business process documentation. We've got a team of application developers and data experts to help you learn on the job and mentor you to success!

 

You love the idea of learning how a company uses data to drive decisions and want to help an organization grow. You're a creative people person, who just so happens to love technology, apps and data. Let's connect about this exciting opportunity with a company that's growing!

 

Heartland Dental proudly supports 800+ dental offices and more than 10,000 team members across the country. We are hard-working, fun-loving and fast-growing – looking for our next perfect fit!

 

This position reports to the Director of Applications.

Responsibilities

Below is an overview of the duties and responsibilities associated with this position:

  • Initiate the evaluation, development, and promotion of data initiatives with key business partners across organization
  • Manage discovery, evaluation, and tracking of critical metrics that the organization uses to measure performance and inform business decisions
  • Collaborate as a member of the application team to meet Heartland Dental’s goals of improvement and automation to scale the organization through new technologies and application strategies, serving as the expert to best represent the perspective and interests of data housing and reporting
  • Maintain business-critical data aggregation and reporting processes; ensuring uptime and limitations to service disruption by identifying, designing and implementing system fixes
  • Develop expertise in the application team’s standards and practices as they relate to business process documentation
  • Generate and update appropriate documentation as per policy and procedure. Including requirements, specifications, change control, end user documentation
  • Develop and provide education and training for application end users – keeping them informed of new release feature/functionality, changes/revisions that impact their work
  • Use business analytics applications to query, design, and manage databases and data warehouses; identifying and implementing system improvements to deliver quality data and reporting to all segments of the organization

Qualifications

Minimum Requirements:

  • Bachelor degree
  • Strong verbal and written communication skills appropriate for a business environment
  • Strong interest in data
  • Ability to partner with business teams, developers, vendors, and IT staff to deliver solutions
  • Ability to independently diagnose problems and research solutions
  • Willingness to facilitate in user training and adoption of technical solutions
  • Strong organizational skills, accuracy, and attention to detail
  • Customer service attitude
  • High level of maturity, personal initiative, and good judgment

 

Desirable Qualifications:

  • Bachelor’s degree in business, computer science, or economics
  • Experience with Microsoft SQL Management Studio, Visual Studio, Access, Excel, Outlook, and visual analytics tools such as Tableau or Microsoft PowerBI are a plus, but not required
  • Experience working in a corporate environment
  • Experience in business process analysis, documentation, and enhancement
  • Database experience
  • Data analytics experience

 

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