Heartland Dental

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Corporate Compliance Officer

Corporate Compliance Officer

Requisition ID 
Job Locations 
US-MO-St. Louis

More information about this job


Corporate Compliance Officer


Heartland Dental, LLC, based in Effingham, Illinois, is the largest dental support organization in the United States with more than 1,300 supported dentists in 850 offices and 35 states.  It offers supported dentists and team members continuing professional education, leadership development, and a variety of administrative support services including staffing, payroll management, human resources, accounting, marketing, information technology and procurement.


In 2012, Heartland Dental became a portfolio company of the Ontario Teachers’ Pension Plan.  It has annual revenues in excess of $1 billion, is highly profitable and growing rapidly.  Growth is derived from same office growth, new office development and new affiliations.  


Company Culture:  Heartland Dental is committed to advancing the field of dentistry by supporting quality work. We seek hard workers who demonstrate the same passion for this rewarding field. Our professionals aren't afraid of a challenge. In fact, they thrive off the opportunity to grow. Through mentorship and partnerships, the successes of each individual become motivation for our entire team. Our outstanding team is the reason that Heartland Dental has expanded so rapidly over two decades in the business.


Leadership development is a cornerstone of Heartland Dental’s culture.  For the last decade, Heartland Dental has partnered with the Bell Leadership Institute.  Bell Leadership principles permeate our company.  “This partnership provides a means to discover how to truly become all-around leaders in every facet of life. For supported dentists and team members, it means more unity, improved communication and an overall sense of effectiveness to propel them to reach their goals together,” explained Patrick Bauer, president and chief executive officer at Heartland Dental.


Position Description and Expectations:  Due to anticipated growth over the next three to five years, Heartland Dental must add highly specialized talent.  We are looking for an individual that can advance Heartland Dental’s compliance program through forward thinking, a positive attitude and customer-service oriented manner.   First year responsibilities include the following:

  • Establish collaborative relationships with the Legal, Employee Relations and Operations functions
  • Establish personal and professional credibility and trust, gain respect and build confidence within and outside of the organization
  • Evaluate the current compliance program and establish a 3-5 year Compliance Roadmap in consultation with external resources


This position has strong visibility with Heartland Dental’s executive leadership team, board of directors and stakeholders.


In this position, you will work closely with a peer group including, Vice President, Deputy General Counsel; Director of Employee Relations and Paralegal Services, Director of Dental Insurance Administration and reporting to the Executive Vice President, General Counsel


While relocation to Effingham, IL is preferred, candidates in the St. Louis area will be considered.  Travel to the support office located in Effingham, IL three to four days per week for onboarding and training will be required, with periodic visits to Effingham thereafter. 


Minimum Requirements:

  • A Bachelor’s degree and a minimum of five years of experience in a healthcare organization, including demonstrated leadership. Familiarity with compliance, operational, financial, quality assurance and human resource procedures is a must.
  • Flexible team player who is professional and service-oriented at all times.
  • Ability to collaborate well with colleagues and attorneys
  • Excellent organizational skills, ability to manage multiple projects at once, follow through and meet deadlines
  • Ability to proactively identify and analyze potential compliance issues, and to develop creative and business focused advice and solutions
  • Be fully accountable and able to exercise sound judgment
  • Strong oral and written communication skills
  • Ability to travel within the U.S., as needed (occasional to moderate travel)


Desirable Qualifications:

  • Significant experience in an in-house compliance or legal function
  • J.D. from an accredited law school and member in good standing of State Bar (Illinois preferred)




Primary Function: The Corporate Compliance Officer will report directly to a member of the Senior Leadership team and oversee the Corporate Compliance Program, functioning as an objective business partner that reviews and evaluates compliance issues within the organization in alignment with company goals. The position ensures that the Board of Directors, management and employees are in compliance with the rules and regulations of regulatory agencies, that company policies and procedures are being followed, and that behavior in the organization meets Heartland Dental’s Values and Standards of Conduct.  The Corporate Compliance Officer will embody Heartland Dental’s core values, including:

  • Putting our Supported Doctors’ and Offices’ success first;
  • Acting with honesty, integrity and transparency in all that we do; and
  • Doing the right thing for the right reasons in the right work environment.


Corporate Compliance Officer – Year One Top Ten Business Goals

  1. Install a strong commitment in yourself and others to uphold our mission, vision and core values while providing a world class customer service experience at every point of contact with offices, team members and vendors.
  2. Act as a channel of communication to receive and direct compliance issues to appropriate resources for investigation and resolution.
  3. Manage the day-to-day operation of the Compliance Hotline and program to ensure compliance issues are being appropriately evaluated, investigated and resolved.
  4. Design, implement and continuously improve compliance training for Heartland Dental employees and supported dentists to increase employee awareness and knowledge.
  5. Partner with external resources to develop a compliance survey, program evaluation and risk assessment to identify potential areas of vulnerability and improve the compliance program’s effectiveness.
  6. Develop, initiate, maintain and revise policies and procedures in accordance to federal and state laws for general operation of the Compliance Program and its related activities to prevent illegal, unethical, or improper conduct.
  7. Creating reporting on a regular basis, and as directed and requested, to keep the Audit Committee of the Board of Directors and senior management informed of the operation and progress of the compliance program.
  8. Collaborate and coordinate with the Employee Relations Department, corporate attorneys and other departments as appropriate to proactively identify compliance issues and direct compliance issues to appropriate channels for investigation and resolution.
  9. Oversee compliance reviews or inquiries involving government agencies, legal entities or dental insurance carriers.
  10. Support the company through special projects.


We put our people first at Heartland Dental, and that shows in our compensation and benefits package.


Company retains the sole discretion to change the duties of the position at any time.


We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.





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