• Payer Relations Manager

    Job Locations US-IL-Effingham
    Requisition ID
    Payer Relations
  • Overview

    Payer Relations Manager, Payer Relations Department

    Effingham, Il


    Do you have strong relationship building skills?  Do you like working with a team to accomplish high level goals?  If so, we should talk!  Our department is growing to expand the dental payer support to 1,400 doctors and their office teams in the nation’s largest Dental Service Organization. 


    We are looking for a team member who thrives on relationship building, negotiations and strategy to develop world class relationships with dental insurance payer companies.  As a Payer Relations Manager, your role focuses on negotiating payer contracts and fee agreements for supported doctors and dental offices.  Excellent communications is necessary to build and maintain relationships for effective collaboration. 


    Heartland Dental proudly supports 850+ dental offices and more than 11,000 team members across the country.  We are hard-working, fun-loving and fast-growing – looking for our next perfect fit!


    To give you an idea of the team structure, you will work within the Payer Relations Department, reporting to the VP or Sr. Director of Payer Relations.


    Below is an overview of the duties and responsibilities you would take on in this role:

    • Develop and manage relationships with dental insurance payer representatives.
    • Negotiate payer contracts and fee agreements to maximize value for supported doctors.
    • Collaborate with the Legal Department and Dental Insurance Administration Department to understand the contract terms and obligations of enrolled doctors.
    • Initiate updates and programs within payer contracts to streamline efficiencies for administration.
    • Develop partnership opportunities with insurance payers.
    • Establish strategic goals for payer revenue improvement and implement accordingly.


    Minimum Requirements:

    • Bachelor’s degree and equivalent experience
    • 7-10+ years of work experience, preferably with payer relations/negotiation experience
    • Deep knowledge of insurance networks, fee agreements and contracts.
    • Skilled communicator with the ability to build relationships, inform, and influence at all levels
    • Superior communication skills- verbal, written, listening
    • Strong negotiation skills & experiences
    • Experience with Microsoft Word, Outlook, Excel and PowerPoint
    • Ability to work well under pressure and prioritize multiple tasks
    • Strong organizational skills, accuracy and attention to detail 
    • Team player in a matrix environment
    • High level of maturity, personal initiative, and sound judgment


    Desirable Qualifications:

    • Healthcare or dental industry experience


    With this position comes a competitive compensation package including salary and bonus potential.


    We put our people first at Heartland Dental, and that shows in our generous benefits package.


    Company retains the sole discretion to change the duties of the position at any time.


    We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.




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