• Insurance & Fee Coordinator

    Job Locations US-IL-Effingham
    Requisition ID
    Dental Insurance Administration
  • Overview

    Insurance & Fee Coordinator


    Heartland Dental is looking to expand our team!  We are looking for a flexible team player who is professional and service-oriented at all times.


    As an Insurance & Fee Coordinator your role includes maintaining insurance plans and fee schedules for our supported offices while delivering a high level of customer service to the doctors and their teams. You will also help implement and roll out full fee recommendations to our supported doctors once a year. To give you an idea of the team structure, you will work within a small team environment, reporting to the Fee Schedule Supervisor.


    Heartland Dental proudly supports 850+ dental offices and more than 10,000 team members across the country. We are hardworking, fun loving and fast growing – looking for our next perfect fit!


    Below is an overview of the duties and responsibilities associated with this position:

    • Gain a full understanding of the different types of dental insurance/Medicaid plans through collaborating with a mentor, insurance company representatives, and their websites.
    • Collaborate with our supported doctors and their teams to problem solve issues related to dental insurance.
    • Build relationships with representatives at insurance companies to obtain fee schedule, co-pay or payment schedules.
    • Create/maintain spreadsheets for all of our contracted PPO fee schedules and create reports for each.
    • Coordinate and manage the fee schedule updates of major insurance plans to ensure completion by the effective date.
    • Gain a full understanding of the insurance set up within Dentrix. (Operating system our supported offices utilize)


    Minimum Requirements:

    • Strong computer skills, including experience with Microsoft Word, Outlook, Excel and PowerPoint.
    • Strong organizational skills, accuracy and attention to detail 
    • Ability to work in a fast paced, deadline driven environment
    • Excellent written and verbal communication skills, with the ability to effectively communicate information to callers over the phone
    • High level of maturity, personal initiative, and sound judgment


    Desirable Qualifications:

    • Experience with Fee Schedules is a plus

    We put our people first at Heartland Dental, and that shows in our generous benefits package.

    Company retains the sole discretion to change the duties of the position at any time.


    We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.


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