• Patient Financing Representative, Operations

    Job Locations US-IL-Effingham
    Requisition ID
    Accounting - Finance
  • Overview

    Patient Financing Representative, Operations


    To be successful in this postion, applicants should have basic accounting knowledge, professional attitude, and attention to detail.


    Heartland DentalLLC, based in Effingham, Illinois, is the largest dental support organization in the United States with more than 1,500 supported dentists in 850 offices and 37 states.  It offers supported dentists and team members continuing professional education, leadership development, and a variety of administrative support services including staffing, payroll management, human resources, accounting, marketing, information technology and procurement.


    The person in this role will work individually but also as a team with the Patient Financing and Accounts Receivables departments. This position will report to the Patient Financing Senior Manager.



    Below is an overview of the duties and responsibilities you would take on in this role:

    • Assist support offices with all patient financing questions.
    • Daily processing and monitoring of 1-Click Submit financing applications.
    • Troubleshoot financing questions with our vendors.
    • Daily processing of Simple Dental Options (in-house financing program) payments and statements.
    • Provide customer service to patients on loan payments and balances thru Simple Dental Options.
    • Build and maintain strong relationships with the rest of the Patient Financing and Accounts Receivable teams to ensure cohesive support and a consistent message



    Minimum Requirements

    • Practical knowledge of consumer financing.
    • Strong computer skills, including experience with Microsoft Word, and Outlook Excel.
    • Strong organizational skills, accuracy and attention to detail.
    • Strong verbal and written communication skills.
    • Strategic thinker who is comforatable making decisions.


    Desireable Qualifications

    • Basic accounting kknowledge preferred.


    We put our people first at Heartland Dental, and that shows in our generous benefits package.


    Company retains the sole discretion to change the duties of the position at any time.


    We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.


    Company retains the sole discretion to change the duties of the position at any time.



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