Director of Credentialing
Heartland Dental, LLC, based in Effingham, Illinois, is the largest dental support organization in the United States with more than 1,500 supported dentists in 900 offices and 35 states. It offers supported dentists and team members continuing professional education, leadership development, and a variety of administrative support services including staffing, payroll management, human resources, accounting, marketing, information technology and procurement.
In 2018, leading global investment firm, KKR, became a majority investor in Heartland Dental with Ontario Teachers’ Pension Plan becoming a minority investor. These key relationships strengthen our company’s stability and growth rate. With annual revenues exceeding $1 billion, we continue to expand our profitability and nationwide footprint. Growth is derived from same-office growth, new office development and new affiliations.
Company Culture: Heartland Dental is committed to advancing the field of dentistry by supporting quality work. We seek hard workers who are comfortable working at a fast pace and demonstrate the same passion for this rewarding field. Our professionals aren't afraid of a challenge. In fact, they thrive off the opportunity to grow. Through mentorship and partnerships, the successes of each individual become motivation for our entire team. Our outstanding team is the reason that Heartland Dental has expanded so rapidly over two decades in the business.
Leadership development is a cornerstone of Heartland Dental’s culture. For the last decade, Heartland Dental has partnered with the Bell Leadership Institute. Bell Leadership principles permeate our company. “This partnership provides a means to discover how to truly become all-around leaders in every facet of life. For supported dentists and team members, it means more unity, improved communication and an overall sense of effectiveness to propel them to reach their goals together,” explained Patrick Bauer, president and chief executive officer at Heartland Dental.
Position Description and Expectations: Due to anticipated growth over the next three to five years, Heartland Dental must add highly specialized talent. We are looking for an individual to lead the Dental Insurance Administration (“DIA”) team and advance Heartland Dental’s credentialing and fee schedule maintenance through forward thinking, a positive attitude and customer-service oriented manner. First year responsibilities include the following:
This position has visibility with Heartland Dental’s executive leadership team, Regional Directors of Operations, and supported doctors.
In this position, you will work closely with a peer group including, Deputy General Counsel; Director of Employee Relations and Paralegal Services, Corporate Compliance Officer and reporting to the Executive Vice President, General Counsel.
While relocation to Effingham, IL is preferred, candidates in the St. Louis area will be considered. Travel to the support office located in Effingham, IL three to four days per week for onboarding and training will be required, with periodic visits to Effingham thereafter.
The Director of Credentialing (Dental Insurance Administration) team will report directly to the Executive Vice President and General Counsel and oversee the credentialing and fee schedule maintenance. The DIA team ensures that (1) supported doctors are timely and accurately credentialed and enrolled with insurance plans; (2) fee schedules are optimized and accurately represented in the supported offices dental management software; The Director of DIA will embody Heartland Dental’s core values, including:
Director of Crednetialing (Dental Insurance Administration Director) – Year One Top Ten Business Goals
Management with Stock Options: With this position comes a competitive compensation package including salary, bonus potential and stock options (per vesting schedule).
We put our people first at Heartland Dental, and that shows in our generous benefits package.
Company retains the sole discretion to change the duties of the position at any time.
We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.